Administrative staff of the Clinical Medicine Master's Program, USU Faculty of Medicine, Ahmad Ripay and Al Putra Isnaini Fahlevi Kahar, participated in the Service Excellence & Professional Work Culture Workshop on October 26, 2026. The activity aimed to improve effective communication, service excellence, and professional work culture to support the quality of academic services. It also supports the achievement of SDGs 4, 8, and 16.

This activity was a collaboration between the Roemah Dakwah Indonesia Foundation, the Faculty of Medicine, USU, BAGANA, ISMI, Bambu Dua Clinic, the Langkat Indonesian Medical Association (IDI), and the Secanggang local government in Langkat. The Faculty of Medicine, USU, was represented by lecturers from the Clinical Medicine, Family Medicine and Primary Care Specialist, Dermatology and Venereology, Neurology, Otorhinolaryngology–Head and Neck Surgery, and Ophthalmology programs. Approximately 150–200 community members attended the event.

The leadership of this organization is directed toward strengthening inter-institutional synergy, improving the quality of scientific activities, and expanding the contribution of Indonesian pharmacology at the national and international levels.

Mentoring and guidance programs play an important role in preparing students for academic competitions, not only by strengthening their mastery of subject matter but also by developing critical thinking skills.

This achievement also reflects the commitment of FK USU to developing medical education based on mastery of knowledge, research, and the development of students' clinical competencies.